RETURNS: We will refund your account for the full price of the carrier within 14 days of purchase. If the carrier is dirty, washed, or incomplete, we reserve the right to deduct all or part of the refund.

EXCHANGES: Please call our customer service department at 1-877-692-2296 so that we may help you determine the proper sizing for your carrier.

Please ship all returns/exchanges with your name, address, phone, and a note explaining the reason to:

NIT
Attn My Baby Nest - Returns
600 Bradley Hill Road
Blauvelt, NY 10913

customerservice@mybabynest.com

Please note: Returns and Exchanges must be in sellable condition.